Drake News

Drake Tax® Wins 3 Categories in Survey of New York State CPAs

February 14, 2023

Drake Tax won the Value for Cost, Customer Support, and Overall Rating categories in the recent New York State Society of CPAs survey.

The 2022 Annual Survey of New York State Practitioners queries the society’s membership on their satisfaction with practice management and tax preparation tools, including topics such as contactless technology and challenges faced during filing season. Drake Software users who participated in the survey consistently rated Drake Tax higher in Value for Cost, Customer Support, and Overall Rating categories than other participants rated their respective software.

These results are unsurprising to others in the industry. In its own analysis of the survey, the CPA Journal notes that Drake Software has received the highest overall rating, consistently winning the category in 12 of the last 13 years.

Considering the challenges of the last year, taking the top spot in these three categories is no small feat. According to the CPA journal, “IRS staff shortages contributed to long waits to reach IRS helplines and a ballooning backlog of unprocessed returns, which created a challenging environment for practitioners … [contributing] to an environment in which CPAs must constantly reassess the best way to deploy talent and manage resources.”

Drake Software President and Chief Executive Officer Dom Morea emphasizes that consistency in excellence is key to navigate these recent challenges. “Our top priority at Drake Software is to provide our clients with solutions they can trust and rely on as they provide essential tax services to their customers,” Morea says. “We offer the highest standard of support and value in the market and this commitment is demonstrated in key surveys—such as the Survey of New York State CPAs—year after year.”

About Drake Software
Drake Software, a private company founded in 1977, provides software solutions to over 70,000 tax and accounting firms that file more than 36 million tax returns annually. Known for its award-winning customer service team, Drake Software is also consistently recognized for excellence in quality, value, and reliability. As part of its commitment to innovation and customer success, the company has continued to expand product offerings, integrations, and customer-service efforts—more than doubling its customers over the past decade. Drake Software has local offices in Hayesville, Franklin, Sylva, and Waynesville, NC; Greenville, SC; and Antioch, TN.