Build Your Practice
Explore these additional client services to enhance customer value and build your practice.
Bank Products
Drake provides everything you need to offer bank products, a popular and easy way to add revenue to your tax season, while giving your customers options to receive their refund and pay fees.
Available products vary by provider, but include refund advances*, direct deposit checks (federal and state), and prepaid debit cards.
Learn more about our bank partners and products.
Payment Acceptance for Tax Professionals
Drake Pay
Convenient, flexible payment options matter to you and your customers. That's why we created Drake Pay—an optimized, secure payment acceptance solution integrated with Drake Software products you often use every day. Let your customers pay their way with Drake Pay - via credit, debit, or contactless payment methods that typically get you paid in two business days.
Audit Assistance
Protection Plus provides Audit Assistance and Identity Theft Assistance to your clients to relieve them of the stress and frustration of receiving a letter from the IRS or state taxing authority or having their identity stolen. As a tax professional, offering Protection Plus to your clients has many benefits:
- Increase the value of your services
- Save you valuable time and energy
- Increase your revenue
Spanish support is available. For more information visit taxprotectionplus.com, or at Support.DrakeSoftware.com.
Customer Communications
Versicom Communications offers the following services that help you strengthen customer relationships, improve retention, and grow your business:
- Return and refund status information by toll-free phone call, website lookup, text message or email.
- Refer-a-Friend program, putting the power of word of mouth to work for your practice.
- Touch Point calls – maintain the personal relationship you have with your customers with automated birthday, holiday, and other calls.
For more information, visit abcvoice.com.
*An advance is a tax refund related loan.
Professional Organizations
We are proud to be the preferred professional tax software provider of Latino Tax Pro. Latino Tax Pro’s mission is to provide knowledge, professionalism and community to those who serve the Latino taxpayer. Their goal is to help tax professionals grow their practice and increase their profits by attracting more Latino clients. We encourage you to check out their member services at latinotaxpro.com.