Drake Software blog for tax pros, covering tax, IRS news, and more

NATP Annual Software Survey Results

NATP Annual Software Survey Results

Drake Tax Highest in Overall Satisfaction

The NATP recently released the results to their annual tax software survey—giving 1,324 participating tax professionals a chance to rate their current tax preparation package. Categories range from overall satisfaction with the product to whether respondents intend to use the same software next tax season. As in years past, Drake Software had a strong showing.

Respondents rated Drake Tax higher than other tax prep packages for Customer Service, Technical Support, Federal Tax Law Changes/Updates, State Tax Law Changes/Updates, Research Service, Reliability, and Overall Satisfaction. Drake Tax tied for highest rated software in the following categories: Ease of Software Installation, Ease of Working with Software, and Ease of e-Filing.

When asked if they would use the same tax prep software next tax season, the Drake customer response was similar to last year’s results: 96%—more than any other tax software—said they would use Drake Tax again, a trend that seems to suggest that tax professionals who switch to Drake stay with Drake.

Ryan Norton

Whether designing superheroes, penciling caricatures, or just doodling, I always knew I was going to earn some sort of art degree while in college. That was my goal before I decided to trade Edgar Degas for Edgar Allan Poe during a Freshman English class. The BA in English soon morphed into a double-major in English and Philosophy, eventually becoming an MA in English. It only makes sense that I learned of a writing opportunity for a local marketing firm while teaching a first-year college English course. Before I knew it, I was writing and editing tax-related articles for Taxing Subjects, and this has been my home since 2014.

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