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GAO Cites IRS Shortcomings on Identity Theft

GAO Cites IRS Shortcomings on Identity Theft

The good news is the GAO found taxpayers calling the IRS received better service during the 2016 filing season. However, the study also determined that during the regular 2016 calendar year, information that could help alert taxpayers they were victims of identity theft was hard to obtain, either from www.irs.gov or through IRS customer service.…

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