The Taxpayer Advocate Service recently released the Taxpayer Roadmap 2019, a visual representation of the tax return filing process. Billed by the agency as a “subway map,” it’s an image that—at first glance—evokes memories of spaghetti dinners past.

To help us untangle the roadmap, we invited Drake Software Tax Team Lead Amanda Watson, EA to the studio for a brief conversation. What are the various stops in the roadmap?  How is it useful in a tax office? Listen to this short episode to find out!