EPS Financial website:  EPSTax.net


Mailing


EPS Financial, LLC

PO Box 1484

Easton, PA 18044

 

Phone Numbers


Tax Office Support: 484.546.2240

Taxpayer Support: 484.546.2240

Spanish Support: 484.456.2243

Taxpayer Support E1 Card: 866.331.8756

Check Verification: 866.331.8744

 

Pricing Fee and Information


e-Collect


E1 Card – $0

e-Direct – $15

e-Check – $20


State charge – Free with E1 Card, $10 with e-Direct, e-Check, and Walmart Direct2Cash.

Technology fee – An additional $11.95 technology fee is charged when choosing e-Direct or e-Check.


e-Bonus


Fees – $39.95 for all disbursements

Rebate Amounts – E1 Card $25, Direct Deposit $12, and Check $12.

State charge – $12 for all


e-Advance


Fees – $39.95 for all disbursements

State charge  - $12 for all


Note: ERO's are not charged any marketing fee for their Advances.


Reject Codes


Application Business Rules (0001-0100)

0001

Office EFIN not found in enrolled offices

0002

The taxpayer SSN was already registered under another office

0003

Invalid card number

0004

Missing card number

0005

Card number should be empty if not a card disbursement

0006

Missing bank account type

0007

Missing bank routing number

0008

Missing bank account number

0009

Bank account type does not apply for the disbursement method

0010

Bank account routing number does not apply for the disbursement method

0011

Bank account number does not apply for the disbursement method

0012

Invalid routing number

0013

A non-applicable service bureau fee was given

0014

Missing service bureau fee

0015

The transmitter fee does not match the office enrollment

0016

Incorrect EPS fee

0017

Invalid application date

0018

Missing Consent To Use flag

0019

Missing Consent To Disclose flag

0020

Missing Application Acknowledgment flag

0021

Missing Fee Disclosure flag and Tax Prep Fee is greater than $400

0022

Invalid Service Bureau Fee

0023

Invalid Original Routing Number or Original Account Number given.

0024

Invalid disbursement method.  Only checks allowed for Puerto Rico

0025

Reserved by EPS

0026

Address cannot be a PO Box

0027

The taxpayer cannot switch to this disbursement method.

0029

The original account number is not valid.

0030

The card number is not valid.

0031

This account number already has three SSNs assigned to it.

0034

If ConsentToUse is set to "O," ConsentToDisclose must also be "O" and vice versa.

0035

If ConsentToUse or ConsentToDisclose are set to "O," the software used must be self-prepared

0036

If the return is done using self-prepared software, the disbursement method must be direct deposit or card

0037

The bank account matches information in an ERO record.

0038

The refund amount is less than the total fees.

0039

The tax preparation fee cannot be greater than $999.99.

0040

The taxpayer and spouse must be at least 18 years old.

0041

Phone numbers cannot begin with '0' or '1'.

0042

A social security number is invalid.

0044

This office has no accepted enrollments.

0045

ERO phone number same as customer’s primary phone number on more than two applications.

0046

ERO address same as customer’s address on more than two applications. 

0052

The ERO is not approved for this disbursement method.

0053

The zip code(s) is/are not valid for the selected state.

0054

the customer's direct deposit account must have a different routing number and account prefix than the EPS Customer Account (temporary account for deposit of full refund).

0056

Taxpayer/Spouse ID Expiration Date cannot be a past date.

0057

Duplicate PRN

0058

Refund Amount cannot be greater than 15,000 for card disbursements

0059

An application cannot have an audit protection program selected if office is not enrolled for a program.

0060

The audit protection program fee must be the cost of the program plus the add-on fee specified on the office's enrollment.

0061

Invalid ID Location.

0062

Selected program does not match current enrollment.

0066

Primary and Spouse must use separate IDs

0067

Application received after cut-off date.

0069

Taxpayer Direct Deposit Account Not Accepted.

0070

Program not valid for the selected record subtype.

0071

AdvanceApplication must be included for applications with record subtype A or N.

0072

Advance without RT cannot have fees.

0073

'Taxpayer' or 'taxpayer and spouse' cannot be deceased.

0074

Direct2Cash disbursement type not permitted for deceased taxpayers.

0075

Direct2Cash requires an email address or mobile phone number.

0076

Direct2Cash not permitted if customer email or mobile phone number matches ERO email or phone.

0077

Application Parent EFIN does not match Enrollment Parent EFIN

0078

Invalid Disbursement Type for Advance without RT

0079

Advance customer phone number cannot match ERO phone number.

0082

Invalid Plus Up request - does not meet minimum eligibility requirement

0083

Advance requires email or mobile phone number.