River City Bank
Public Site: rcbtaxdivision.com
River City Bank
Mailing Address:
PO Box 389
Irvington, KY 40146
Shipping Adddress:
303 Hillview Drive
Irvington, KY 40146
ERO Support: 888.820.7848 or 270.547.5151
Check Verification: 855.864.2743
RCB Fax: 888.332.4811
Customer Service: csr@rcbtaxdivision.com
**Please advise EROs that when sending emails to the Bank, “NEVER” include social security numbers or any other sensitive data; as email is not secure.
Decline Codes
1000 |
OFAC hit. |
1001 |
Other fail reason; ExtraInfo contains description. |
1002 |
Debt Indicator |
1003 |
Prior unpaid loan/Currently not used |
1004 |
Not enough withholding |
1005 |
Foster child |
1006 |
Grandchild |
1007 |
Loan Loss/Currently not used |
1008 |
Prior RAL |
1009 |
RateCredit/Currently not used |
1010 |
Gas tax credit/Currently not used |
1011 |
Restricted due to 8862 |
1012 |
EIC Dependant claim for other than Son or Daughter |
1013 |
No Physical Address Supplied |
1014 |
Restricted due to 8379 – Injured Spouse |
1015 |
Never Used |
1016 |
Negative CTC |
1017 |
Deceased(1) |
1018 |
IRS Reject |
1019 |
Amount too small |
1020 |
Flagged for internal audit. |
1021 |
EFIN Restricted |
1022 |
Has negative AGI |
1023 |
Has Frm8914 |
1024 |
Has Frm8888 |
1025 |
Has Frm1310 |
1026 |
No Joint Credit Auth. |
1027 |
Pulled For Audit |
1028 |
Insufficient Last-Year funding |
1029 |
Insufficient Credit Score |
1030 |
Is Service Member |
1031 |
Has AMT Calc |
1032 |
Has Business Loss |
1033 |
Disqualified IRS Form |
1034 |
Disqualified State |
1035 |
Invalid State In the address |
1036 |
Invalid DOB |
1037 |
Has recovery rebate |
1038 |
PSSN is on the no-loan list |
1039 |
Bad Pssn |
1040 |
Bad Sssn |
1041 |
Tax Data Integrity Issue |
1042 |
Applicant is under eighteen |
1043 |
Applicant has First-Time Home buyer credit |
1044 |
The applicant submitted an invalid ID. |
1045 |
Has Adoption Tax Credit Frm8839 |
1046 |
AckRefund >= $10,000 |
1047 |
Has Frm5405 |
1048 |
Unable to verify certain personal information |
1049 |
PTIN on the app is blank |
1050 |
PTIN is not registered with RCB |
2000 |
Bankruptcy |
2001 |
Fed. tax lien |
2002 |
State tax lien |
2003 |
Student Loan |
2004 |
Child Support |
2005 |
Government Loan |
2006 |
No Credit Record |
2007 |
Multiple Credit Files |
2008 |
Lastname mis-match |
2009 |
Invalid Credit Report |
2010 |
OFAC |
2012 |
Credit authorization required (PSSN Call Bank) |
2013 |
Reported Deceased (Call Bank) |
2015 |
Invalid Credit PIN |
2015 |
Other/ExtraInfo contains description |
2015 |
Credit Score too low |
2016 |
Invalid Credit Score! |
2017 |
Failed because Auto-review is on. |